1. Two similar models:  

DC1: 99*330MM

DC2: 99*355MM

2. Battery color is Black as default. If need silver color, please leave us message after order.

Rated Voltage:36V/ 48V
Rated Capacity:10.4Ah-14Ah
Watt hours:360Wh-504Wh
Cell model: 18650 2600mah/3000mah/3200mah/3500mah cells
Battery Size:

DC1: 99*330MM

DC2: 99*355MM
Shell Material:ABS+Aluminium alloy
Recommend to motoe power:

36V 15-25A BMS for 250W 350W 500W

48V 15A-25A BMS for 250W 350W 500W 750W

Battery Charge Voltage: 42V/54.6V
Discharge cut-off voltage: 30V/39V
BMS function: Over-Current Protection,Over-Discharge Protection, Over-Charge Protection,Short-Circuit Protection

Delivery time is about 3-15days by FEDEX or UPS to USA ; 14-28days to Canada by UPS/Post service; 15-25days to EU countries by UPS/DPD
We provide one year warranty. If the product is defective(excluding items damaged and/or misused after receipt) ,please notify us within one wee.

1.Use special caution when working with Li-ion cells, they are very sensitive to charging characteristics and may explode if mishandled.

2. Make sure user has enough knowledge on Li-ion rechargeable batteries in charging, discharging and assembly before use.

3. We are not responsible for any damage caused by misuse or mishandling of these Li-ion batteries.

4. Strongly suggest that you use our smart Li-ion battery charger to recharge the battery pack.                                               

5. Never use conventional DC adapter to charge the battery module.

We provide one year warranty. If the product is defective(excluding items damaged and/or misused after receipt) ,please notify us within one week after delivery. Please keep the item in original condition and provide the proof ,in order to qualify for a refund or sending new producs..

For any quality problem, our company always take 100% responsibility and feedback in time.

We maintain high standards of excellence and strive for 100% customers' satisfaction! Feedback is very important for us, if you are statisfied with our products, it is much appreciated that you can leave postie feedback and 5 starts.

If there is any problems of our products or service, kindly please contact with us directly, we will solve your problem soon.

1. How to choose replacement battery?
When choose new battery to replace old battery pack.
Fistly should make sure if the new battery pack size is suitable for ebike.
Second, usually the battery voltage must be the same if you're not sure whether the motor has wider working voltage. For example, old battery pack is 36V, then new battery pack should be the same, can not be 48V or 52V.
Third, If your old battery pack is 10.4ah, and the baterybox size is the same or bigger and workable, then you can choose higher capacity like 12ah 14ah or more to reach longer distance

2.Which kind of cells are built in battery pack?
Most of our battery packs are made up of authentic Grade A 18650 battery cells from Korea or Japan, and some use our brand cells. We also use our Chinese powerful cells in some battery packs. In every product link description, you can check which cells are built in the battery pack you are intereted

3.What is aBMS?
Battery management system is the the circuit board that protect your battery pack and make sure it is safely.
4. If customized service available?
Yes, we can customized battery according to your request. Please tell us information like, voltage, capacity, size, motor power or more.