Before shipment:

1. When you place an order,please confirm the address,zip code and phone number,Because we can't change anything after the goods ship out.

2. You can choose the logistics service which you need when you place an order.(China Post Ordinary Small Packet Plus can't be tracked,but the others can.)

3. Estimated Delivery Time is just for reference but not a promise.

About shipping:

1. Russian friends pay attention: please fill in recipient 's full name when you place order due to the policy of Russian Post Office, otherwise you probably can't receive the parcel successfully.

2. Please offer us your detailed address, phone number and zip code, and make sure they are correct. We are not responsible for failed delivery caused by that the client doesn't provide correct recipient information when place order.

3. The shipping cost does not include any import taxes.

4. If some problems cause delay,(especially holiday and big sale,it will always delay a few days)Please contact us to extend the delivery period for you, rather than open a dispute.

Confirms the order:

1.The order is confirmed by system after 60 days,unless we extend the delivery period for you.

Your feedback is very important to us:

1. Please leave positive feedback and 5 stars if you are satisfied with our items and service.

2. Please feel free to contact us first before you leave neutral or negative feedback. We will do our best to provide you with the best customer service.

Apply a refund:

1.After the order is confirmed,If there are any problems from the product,please open a dispute within 15 days.If more than 15 days,you can't open it to apply for refund,so check the toys as soon as possible after the parcel arrived.