Tips

How to transfer the parcels?
* Normally, We will send the huge parcel from China by sea + truck to you.

How can track my parcel?
* We will provide logistics information query websites according to logistics companies.

How long the delivery time is needed?
* Different countries will have different logistics time. Please contact with us before you place an order.

What can I do when purchase protection time is running out?
* If your purchase protection time is running out, please contact us and we will extend it for you.
Your money will not go to my account until you receive the package.

Is there any customs tax and freight fee?
* We will bear the customs fee and freight fee.

What can I do if the parcel was broken?
* You know this is a big product. May be a slightly broken during the long distance transportation.
Please contact with us firstly if happened an unhappy issue.
We must give you a satisfied solution!

Warranty Service: * We support 1 year warranty, if the machine breaks down during the warranty period, we will provide online support or provide free accessories.