1: Are you a manufacturer or trade company?
A:We are manufacturer, we have own factory in China, integrated with R&D, Production, Selling.
2: How to confirm the machine is suitable for us?
A: Our professional team will give you the best suggestion as long as you tell us what kind of food you need to check and the required specification.
3: Can you provide special design and configuration for us ?
A: Customized production available, special production available as per customer drawing.
4: How about your products quality?
A: Our products apply to ISO, ASTM, GB, etc And our QC team will test the machine for three days before shipping.
5:What about warranty for your product ?
A: One year warranty. We will provide you lifelong technical support.
6：What about the lead time for your products?
A: Within 7 workdays for standard size products and 20 workdays for customized products.
7: What about your after-sale service ?
A: Within 1-hour email response for machine issues and within 4 hours offer for machine trouble shooting solution.
Fast and in time contact for technical support via live chat tool group. (Whatsapp, Viber, WeChat, etc.)