Frequently Asked Questions

What's the difference between AliExpress Shipping and Seller Shipping method?

I. For AliExpress Shipping, their price is better, usually 21–28 days can be delivered to the buyer's address, you can check the logistics information in the logistics information of the platform.

II. For Seller Shipping, we will use the optimal transportation method for the buyer's address, and use the transportation method that is convenient for customs clearance. Usually, it can be delivered to the buyer's address within 14–21 days. You can check the logistics information through the official website of the transportation method.

III. For commercial Express (DHL/FedEx/UPS), the relative price is higher. Usually it can be delivered to the buyer's address within 7–14 days, but the buyer needs to have good customs clearance experience so that the goods can be delivered as soon as possible after they arrive.

How do I choose the desired configuration? What is Barebone?

I. Our products are based on the X86 platform and are compatible with most 32/64-bit systems. Normally, we recommend using packages of 8 GB RAM/128 GBB SSD and above to ensure that the performance of the machine can be fully utilized.

II. Barebone refers to products without memory and hard disk, you need to equip memory and hard disk by yourself. (In order to ensure good performance, use our memory and hard disk products as much as possible)

How can I get product manuals and service support?

If you need a product manual, please provide your order number and send it to our email address: Sale1@szbkkj.net After receiving your email, we will verify the product you purchased and send the corresponding manual as soon as possible.

If you have any questions about the product, please feel free to contact our staff through the message center or email, and we will respond as soon as possible.

What is the minimum order quantity? Can I get a discount?

For our products, the MOQ is 1. As a manufacturer, we have already provided the best price, thank you for choosing our products, you can pay attention to our store, and we will notify you when there is a discount.

If you need to buy in bulk, welcome to consult our staff and tell us your needs; we will quote for you as soon as possible, and arrange fast delivery after payment.

Can I customize the product?

Yes, our products support customization. We can laser your LOGO on the panel of the case.

If you need to customize the outer packaging or other customizations, bulk purchases and additional costs are required, please contact our staff to negotiate specific matters with you.