1.Professional sales team can quickly respond online and query feedback

1. May I take some samples? A: We can provide samples, but the customer must pay for samples and delivery.
2. Can I customize the packaging and logo? Yes, we offer custom logos for any material, and if you have a legally registered patent, we will package the product in your brand box upon receipt of your authorization.
3. Can we produce according to the sample? A: Yes, we can produce according to your samples or technical drawings
4. What are your packing terms? A: Usually, we pack the goods in iron frames, neutral white boxes or brown cartons. Before you pay the balance, we will show you pictures of the products and packing
5.What are your terms of payment? A: T/T is 30% of the deposit and 70% before delivery.
6. About the time of delivery? A: It usually takes 25 to 40 days to receive your advance payment. The exact delivery time depends on the items and quantity you order
7. How do you establish a long-term and good business relationship with us? Answer: ①We maintain good quality and competitive prices to ensure that customers benefit; ② We respect every customer and treat them as our friends, no matter where they are from, we sincerely do business with them and make friends.
8: Do you test everything before shipping? A: Yes, we are 100% tested before delivery
9. If there are any quality problems during the application process, do you need us to send the goods back to you? A: You just need to take a photo/video of the defective lamp and then send it to us for review. We will provide you with a free replacement on the next order. You do not need to pay any replacement fee.
10: How long is the warranty on our product? A: It usually takes 12 months
11. How do I buy your products? A: You can ask us for the product links you need; The professional sales team will reply to you within 8 hours and do its best to serve you.