EXSKOF E1 PRO 4K@60FPS Action Camera

Product Specifications

Shipping and Returns

1. When will my item be shipped?
Your item will be shipped within 1-2 business days after payment.

2. Do I need to pay customs tax?
Buyers are responsible for all tax and VAT fees. Customs duties are not required from EU buyers if iterms are shipped from an EU warehouse. We can describe the price of this package as per your request.

3. What is your return policy?
We offer free returns or exchanges within 60 day of purchase. Returned items must be returned in original product packaging and have no vislble signs of wear or use.

4. How do I initiate a return?
If you wish to return an item, please contact us to get a return address, Next, pack the item in its original packaging and send it to the return address with a tracking number. Please notify us of the tracking number after you ship the item. We will process your refund within 3- 20 business days once we receive the item.

Warranty service:

All cameras are backed by a one-year warranty. Counted from the delivery of the package. We support 7 days no reason to return. Buyer bears shipping costs. If the package is delivered more than 7 days, your camera needs warranty service. Please return this camera only. No need to send other accessories. Shipping via local post office. when you send the camera. Please provide the post office tracking number. You need to pay the shipping cost to China.

NOTE: Please describe this package as a $5 toy. Please ensure delivery by registered mail.

The following states are not guaranteed:
1. The camera enters the water;
2. The package has been delivered for more than one year;
3. Man-made malicious damage;
4. If the screen is damaged, repair is supported, but the cost of the new screen needs to be paid;
5. All accessories and batteries are out of warranty.

Warranty Process

when we receive your package. We will contact you by email. We will decide whether to replace or repair it according to the actual state of the camera. when we send the package. We will provide this tracking number to you by mail. You can check the delivery tracking of the package.